December 9, 2025 | 19:50
Why SLAs Are Often Little More Than Marketing
As a follow-up to my blog “What Really Measures IT Success”, today I am writing about a related topic. It deals with the promises made by cloud and service providers and how they entice customers with availability figures beyond 99%.
Anexia/Netcup, the infrastructure provider where I operate, among other things, my mail server, VPN gateway, and a few other hosts, states an availability of 99.
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