As a follow-up to my blog “What Really Measures IT Success”, today I am writing about a related topic.1 It deals with the promises made by cloud and service providers and how they entice customers with availability figures beyond 99%. Anexia/Netcup, the infrastructure provider where I operate, among other things, my mail server, VPN gateway, and a few other hosts, states an availability of 99.6% on its website.2 That means a theoretical downtime of up to 40 minutes per week or up to 35 hours per year. Read more

For many, AI is the great promise for salvation. More efficiency, more ease, more future. Everyone is talking about it, so it must be true. And so many are jumping on the bandwagon, which, from the external perspective, appears to be a big party.My impression is that the discussion in medium-sized companies tends to focus more on opportunities and less on realities. There is a lack of honest assessment of the situation. And by that I don’t just mean the technology, but above all the non-technical governance. Read more